You’re not alone and recovery is possible.
Whether you’re worried about your own use or someone else’s, we’re here to help.
How we can help you
If you’re concerned about your drinking or drug use, call us on 0300 200 2400. We offer:
- Friendly, expert advice and support
- One-to-one and group sessions
- Vaccinations and testing for blood-borne viruses
- A needle exchange programme
- Help to reduce or stop your use
- Support for families and friends
- Signposting to housing, education, and employment services
Recovering from an addiction can feel overwhelming. Try to remember that everyone who has gone through recovery has been where you are now.
We’re here to support you, at your own pace.
We won’t try to force you to stop completely, instead we will support your goals. This could be helping you to manage and/or reduce your drinking or drug use.
We want to support you to move forward in your recovery, in a way that works for you.
Getting started
What happens when I get in touch with you?
When you call or visit, you’ll speak to our Single Point of Contact (SPOC) team – made up of experienced practitioners and support workers. They will:
- Answer your questions about drugs, alcohol, treatment and recovery
- Assess your needs and connect you with the right support
- Offer brief interventions to help reduce harm and guide your next steps
- Book your Welcome to Recovery appointment if further treatment is needed
Your Welcome to Recovery Appointment
These meetings are daily, if you miss it, we’ll offer another. If you miss that too, you’ll need to refer yourself again.
In this meeting, we will explain what you can expect from us and what we will ask of you.
Your assessment
During your assessment, we will:
- Review your substance use
- Conduct a physical health check and risk assessment
- Create a personalised care plan
- Refer you to the most suitable team (clinical, treatment or recovery)
- Assign a key worker to support you throughout
- Offer one-to-one and group sessions
- Help you set achievable goals and develop coping strategies
Our Teams
Clinical team
If you have complex needs – such as mental health issues, high-risk substance use, multiple drug use, or pregnancy – you’ll be referred to our clinical team.
Who we are:
- Consultant psychiatrist
- Specialist GPs
- Prescribers (medical and non-medical)
- Mental health nurses
- Dedicated drug workers
What we offer:
- Substitute medication
- Detox planning and support
- Pre- and post-detox sessions to prepare and guide you
Treatment team
Once assessed, our team will support you in addressing your drug and alcohol use.
Who we are:
- Clinical nurses
- Key workers
- Support workers
- Volunteers
What we offer:
- Substitute medication
- Therapeutic support
- Safer use guidance
- Awareness sessions
- Practical advice on health, budgeting, housing, education, training and employment
Specialist alcohol team
Who we are:
- Alcohol liaison nurses based in hospitals
What we do: We support people with serious alcohol issues through hospital-based detox and refer them to other Recovery Near You teams for ongoing support.
Relapse support
Relapse can happen and it doesn’t mean you’ve failed. Here’s what to do in the event of a relapse:
- Talk to someone you trust, such as a friend, family member, or your key worker
- Call us if you’re registered – we’re here to help
- Stay busy – distraction can help
- Know your triggers – avoid people, places or situations that put you at risk
- Be kind to yourself – recovery isn’t linear, and you’re not alone in this
Remember:
- A lapse is momentary
- A relapse is a longer return to use.
Both can be overcome with support.
Recovery Hub
At the Recovery Hub, we support individuals facing addiction by helping them overcome physical dependence, develop healthier coping strategies, and adopt new behaviours.
Recovery isn’t just about abstaining — it’s about building a fulfilling life beyond addiction, and we’re here to support you every step of the way.
What we offer:
Behavioural Education and Intervention (BEI) Courses: Our courses cover a range of topics including:
- Education around substances and understanding addiction
- Building motivation for change
- The laws surrounding substance use
- Managing lapses and relapses
- The cycle of change
Personal Development Workshops: Learn practical tools and strategies such as:
- Managing urges and cravings
- Setting SMART goals
- Consequential thinking
- Mindfulness techniques
- Building a balanced lifestyle
- Aftercare and recovery planning
Supportive Groups and Activities at the Hub:
- SMART Recovery groups
- Art group
- Women’s Empowerment course
- Gardening group
- Men’s group
- Alcoholics Anonymous (AA) meetings
- Family and Loved Ones support group
- Women’s coffee mornings
Community Events: We regularly host events and invite partner agencies to connect with and support our community.
