Wolverhampton Substance Misuse Service 0300 200 2400

Under 18s Quick exit

Need help?

How we can help you
Clinical team
Enterprise team
Specialist alcohol team
Relapse advice


How we can help you

If you are concerned about your drinking or drug use call us on 0300 200 2400, we can support you. We offer:

  • expert, friendly advice and support
  • one-to-one and group sessions
  • vaccinations and testing for blood-borne viruses
  • a needle exchange scheme
  • help with reducing your drinking or drug use or stopping completely
  • support for families and friends
  • signposting to other agencies including housing, education and employment support services

It may seem like recovering from addiction is an unachievable goal. But remember, everyone who has gone through recovery has felt like that. We are here to support you and help you put any problems you may have with drugs and alcohol behind you.

We will support you to manage and/or reduce your drinking or drug use. We won’t try to force you to stop completely but we will help you to do this if you decide this is what you want, or if you want to do this at a later stage.

There are plenty of opportunities for service users to get involved in the development and delivery of our services. We work closely with the Wolverhampton Service User Involvement Team to support our commitment to service user involvement.

What happens when I get in touch with you?

When you phone or drop in to our service you will speak to the Single Point of Contact (SPOC) team which handles all referrals. Our SPOC team includes practitioners and support workers. This team will be able to answer any questions about drinking or drug misuse, treatment and recovery. We will assess your needs and make sure you access the most appropriate kind of support quickly. If necessary the SPOC team can make brief interventions. Brief interventions will assess your level of alcohol or substance use and support you to make changes to reduce your use or reduce the level of harm caused by your use. If you require further treatment the SPOC team will make you a Welcome to Recovery appointment.

What happens at my Welcome to Recovery appointment?

Your Welcome to Recovery meeting will take place on a Monday, a Wednesday or a Thursday and an assessment will be arranged for you for the following day. If you do not attend this meeting you will be offered another appointment. If you do not attend that appointment then you will need to refer yourself to the service again. During a Welcome to Recovery meeting we will explain what is expected of you and what you can expect from us.

What happens at my assessment?

We will assess your level of use, conduct a physical health check and a risk assessment. We can then:

  • arrange a care plan
  • look at how we can reduce the level of harm caused by your use
  • refer you to either the clinical , treatment or recovery team. If your needs change over time then these  teams can refer to each other.
  • assign you a key worker who will work with you throughout your time with our service
  • arrange one-to-one sessions for you
  • refer you to a group session
  • support you to identify achievable goals
  • develop ways of coping with reducing your use or stopping completely.


Clinical team

If you have complex mental health needs, your level of drinking is high or dangerous, your drug use is chaotic, you are using multiple or less common drugs or you are pregnant then you will be referred to our clinical team.

Who we are

The clinical team includes a consultant psychiatrist, two specialist GPs, medical and non-medical prescribers, mental health nurses and dedicated drug workers. You will usually have the same prescriber throughout your time with us. However, if your needs change and another prescriber is better suited to meet your needs then this can be arranged.

What we do

We can support you to overcome the physical or psychological symptoms of addiction.

We offer:

  • substitute medication
  • detox plans


You will need to attend three sessions pre-detox and three sessions post-detox. These sessions are an opportunity to discuss your expectations and ways to minimise the negative effects of detox.

Treatment team

Once you have been assessed, our enterprise team will help you to address your drug and alcohol problems.

Who we are

The enterprise team includes clinical nurses, key workers, support workers and volunteers.

What we do

We can support you to reduce your use or stop completely.

We offer:

  • substitute medication
  • therapeutic support
  • support with using more safely
  • awareness sessions
  • practical advice on a range of issues including health, budgeting, housing and education, training and employment

Specialist alcohol team

Who we are

The specialist alcohol team includes alcohol liaison nurses based in hospitals.

What we do

We support people with acute or serious alcohol issues with detox in hospital. We then refer individuals to other Recovery Near You teams if necessary.


Relapse advice

In the event of relapse:

  • Speak to someone you trust such a close friend or family member. If registered with us, give us a call and speak with your keyworker or a duty worker. You are not alone and we are here to support you.
  • If you feel you are about to relapse, distract yourself and stay busy and occupied.
  • Identify your triggers and try to avoid them. For example, staying away from certain people who may encourage you to drink or use, limiting / cutting out contact with people who bring you down and do not support you in your recovery, avoid going to certain places such as pubs, clubs and bars.
  • Do not panic and do not be too harsh on yourself as you are not alone in this and you can get through it.
  • Remember the difference between a lapse (momentary) and relapse (long term).